If the device was deleted in Azure AD, you have to re-register it manually. For detailed steps to do this, see Re-enable or re-register the device. Update the BIOS for your device. If you need more information about doing so, contact the manufacturer of your device.
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Office ProPlus is being renamed to Microsoft Apps for enterprise. For more information about this change, read this blog post. This article describes the error codes and corresponding descriptions of Microsoft Office activation process issues that can be repaired by using the Office Repair tool. You can use the Office Repair tool to repair Office activation issues that contain the error codes that are listed in the following table:. For more information about Microsoft product activation, see Activate Windows 7 or Windows 8.
Having two installs can cause activation conflicts. Try this: Check for multiple copies of Office. If your subscription has expired, you'll see "We couldn't find any Office products. Try this: Check your subscription status. Microsoft Office and Office Office See Update to enable TLS 1. Please try signing in using all your personal email addresses in case you bought Office using a different email address.
If you're at work or school, you may need to log in using your work or school account instead of your personal email account. Your Office product or Microsoft subscription should be listed there.
If it's not, your email address won't work for signing in to Office. Activation can fail if you have multiple copies of Office installed. Let's uninstall any versions of Office you aren't using before we continue to troubleshoot. Windows 10 On the Windows 10 task bar, type Control Panel in the Type here to search box, select Control Panel in the search results, and then select Programs and Features.
Windows 8. In the Search Programs and Features box upper-right corner of Programs and Features , search for the word office. If more than one version appears, right-click the version you aren't using and select Uninstall. If only one version is listed, you can go to Step 3: Check your Microsoft subscription status. If Office still won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Office.
If you still can't activate, proceed to the next step. If you have an Microsoft for home subscription, let's make sure it's still active and renew your subscription, if necessary.
If you don't have Microsoft , you can skip to Step 4: Troubleshoot Office activation. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft subscription. Review the details under the Subscriptions heading or Cancelled subscriptions heading. If your subscription has expired, you can renew it by following the steps in Renew Microsoft Family.
After you renew your subscription, you can restart your Office apps as needed. If Office still won't activate, continue to the next step. Select your browser from the drop-down list to see how to save and then start the Microsoft Support and Recovery Assistant. In the upper-right browser window, select Show all downloads. The Application Install dialog box opens. Select Install to start the installation. The Microsoft Support and Recovery Assistant opens in a new window. Select I agree to accept the Microsoft Services Agreement.
If you've tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself. Check your computer's date, time, and time zone. Run Office as administrator. Update Office. Check your firewall. Check your antivirus software. Check your proxy settings. If these settings aren't correct, Office activation might fail. Follow the steps below for your operating system. Select Set time automatically and, if shown, Set time zone automatically. If you don't have the option to set the time zone automatically, make sure your local time zone is shown in Time zone.
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